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How your CIBIL score is calculated, factor by factor

The five things behind a CIBIL score, a utilisation example in rupees, hard versus soft enquiries, and your rights under the RBI's 2025 credit-report rules.

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A magnifying glass held over a printed report page with charts

What the number actually is

A CIBIL score is a three-digit number from 300 to 900 that summarises how you have handled borrowed money. It is produced from the report TransUnion CIBIL holds on you: every loan and credit card that lenders have reported, the repayment record on each, and the applications you have made. Three other bureaus (Experian, Equifax and CRIF High Mark) do the same with their own models, so your number can differ slightly between them.

A score of 750 or above is generally treated as good. That is a rule of thumb, not a legal line. Each bank or NBFC sets its own policy: one may approve a home loan at 725 and charge more, another may refuse an unsecured personal loan at 760 because of your income. The score is one input, not the decision.

CIBIL does not publish the exact weight of each factor. Websites that quote tidy percentages are describing approximations. What is reliable is the direction: the same five things matter, and they matter in roughly this order.

The five factors

Factor What the bureau looks at What helps
Payment history Whether every EMI and card bill was paid on time; any days past due (DPD), settled or written-off accounts Never miss a due date; set auto-debit for at least the minimum
Credit utilisation How much of your card limit you are using Keep balances well below limits
Length of history Age of your oldest account and the average age of all Keep old accounts open
Mix of credit Secured loans (home, car, gold) versus unsecured (cards, personal loans) A healthy mix, built over time, not on purpose
New enquiries How many times lenders pulled your report recently Apply only when you need credit

Payment history is the heaviest. Overdue payments are reported as days past due, month by month, and a delay of 30 days or more is treated seriously. A "settled" or "written-off" status, where a lender accepted less than the full amount, is read as a serious negative.

Utilisation is the one you can change fastest. If your total card limit is ₹2,00,000 and the statement balance is ₹90,000, your utilisation is 45%. A commonly cited guideline is to stay under about 30%, here ₹60,000. That is a rule of thumb, not an official threshold. Lenders usually report the balance as it stood on your statement date, not your due date, so a card you pay in full every month can still show high utilisation if you spend heavily before the statement is cut. Paying part of the bill a few days before the statement date lowers what gets reported.

Length and mix are slow-moving. Closing your oldest card can shorten your average account age and shrink your total limit, which pushes utilisation up. There is rarely a reason to take a loan just to improve your mix.

Hard and soft enquiries

When you apply for a loan or card, the lender pulls your report. That is a hard enquiry and it stays on your report. One or two in a year is normal. Six applications in a month tells a lender you may be stretched, and it can lower your score. Checking your own report, or a pre-approved offer shown by an app, is a soft enquiry and has no effect.

The practical rule is to compare rates by looking at published offers first and apply to one lender, not five. If you are shopping for a home loan, the home loan eligibility calculator tells you roughly what to expect before any application, and our guide to home loan eligibility explains what lenders add up.

What does not move the score

Your salary, savings balance, fixed deposits and investments are not in the report. Neither is using a debit card or UPI. Having no credit history is also not the same as having a bad one: a first-time borrower gets no score, or a low-confidence one, until the first account has been reported for some months.

Your rights under the 2025 RBI rules

The Reserve Bank's Credit Information Companies Directions, 2025 changed several things in your favour, and are in force as of October 2026:

  • One free full credit report a year, including the score, from each credit bureau (January to December).
  • Fortnightly updates. Lenders must report to the bureaus as on the 15th and the last day of each month, so mistakes and repayments show up faster than they used to.
  • Alerts by SMS or email when a lender accesses your report.
  • Compensation for delay. If a complaint about wrong data is not resolved within 30 days, the bureau owes you ₹100 for each day of delay.

Complaints go first to the lender that reported the entry, then to the bureau. If neither fixes it, the RBI's complaint management portal takes it further. The free report is available from CIBIL and the other bureaus.

How to read your report

Pull the report once a year and look for four things: an account you never opened (a sign of identity misuse), a loan you closed that still shows open, a payment you made on time that is shown late, and the wrong DPD on a settled account. Each can drag a score down, and each can be disputed with proof.

If the score is lower than you hoped, the fix is mostly boring: pay on time, lower balances, stop applying. Our six-month plan in improving your credit score walks through the order. If you carry card debt, the personal loan EMI calculator and how an EMI works show what you are really paying, and credit card rewards without the debt trap covers using a card without paying interest. When you need cash quickly, compare options in gold loan vs personal loan vs credit card. Terms used here are defined in our glossary.

This post is for education only and is not financial advice. Scoring models are not public, and rules change; check current terms with the bureau and your lender.

Frequently asked questions

What is a good CIBIL score in India?

CIBIL scores run from 300 to 900, and 750 or above is generally treated as good. Each lender sets its own cut-off, so a score slightly below 750 can still get a loan, usually at a higher rate.

Does checking my own CIBIL score reduce it?

No. Checking your own score or report is a soft enquiry and does not lower it. Hard enquiries come from lenders when you apply for a loan or card, and a cluster of them in a short time can pull a score down.

How often is my credit report updated?

Under the RBI's Credit Information Companies Directions, 2025, lenders must send data to credit bureaus fortnightly, as on the 15th and the last day of the month. A payment you made may therefore take up to two weeks to show.

This is commentary on published data, not investment advice. WealthTicker is not a SEBI-registered adviser or distributor. Figures are as of the dates stated and can be revised by their source.